Return Policy Unity Systems
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Identify Your Needs Correctly
Verify Compatibility & Features
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At Unity Systems, we strive to provide high-quality products and excellent service. If you are not fully satisfied with your purchase, you may return it under the following conditions
At Unity Systems, we strive to provide high-quality products and excellent service. If you are not fully satisfied with your purchase, you may return it under the following conditions
Eligibility for Returns
Returns must be initiated within 7 days of purchase.
The product must be unused, in its original packaging, and with all accessories/manuals included.
Items that are damaged due to misuse, accidents, or unauthorized modifications are not eligible for return.
Non-Returnable Items
Software,Toner Cartridge are non-returnable
Customized or special-order items
Items with missing serial numbers or lables in the box.
Return Process
Contact our customer service team at (077 322 7777/ send email to (accounts@unitysystems.lk)to initiate a return.
Provide proof of purchase (invoice/receipt).
We will guide you on the return delivery process. Return delivery costs may apply
Refund Policy
Once we receive and inspect the returned item, we will process your refund within 3 days
Refunds will be issued via the original payment method.
If the return is due to a defective or incorrect item, we will offer a replacement or full refund at no extra charge.
Get answers to all your questions you might have.
We will answer any questions you may have about our online sales right here. from Monday to Saturday @10:00AM to 6:00PM
